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jeremysacco.com
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| Employment
History |
| Dec. 1999 - Feb 2003 |
Trellix Corporation |
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Community Manager
- Designed and managed creation of a new community and customer
support web site, the Trellix Cafe.
Researched customer needs and competitive offerings, worked with
extended team to make decisions on overall strategy, technology,
vendors, functionality, content, and graphic design.
- Managed the day-to-day operations of the Cafe. Wrote columns,
managed contract writers and content vendors, created and implemented
programs designed to increase membership activity, crafted sponsorship
and advertising relationships, and encouraged and supported active
members. The site grew from 40K to 120K members in the one year
I managed it.
Product Marketing Manager
- Planned and created product marketing documents. Directed
graphic designers for print and web versions of marketing materials.
Worked with Sales and Product Management to determine document
needs.
- Combined data from usability testing, user surveys, partner
feedback, competitive research, press, and other sources to guide
product development towards marketing requirements.
- Developed messages and wrote content for trellix.com.
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| Sep. 1996 - Dec. 1999 |
Lotus Development Corp
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Staff Editor, lotus.com
- Handled daily updates to lotus.com. Wrote headlines, suggested
editorial direction, and monitored trade press coverage of Lotus.
- Specified and implemented new "News & Views" department.
- Worked with vendors to create new feature stories.
- Directed the creation of an intranet-based editorial calendar.
- Maintained communication with directors for IBM, Tivoli, Iris,
and Lotus public relations and product groups.
- Provided editorial oversight during the development of new sites
on lotus.com.
- Wrote and published a biweekly email newsletter of Lotus activities.
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| June 1995 -August 1996 |
Boston Computer Society |
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Education Coordinator/Member Services
- One of 15 staff members running an organization of 20,000 members
and several hundred active volunteers.
- Handled scheduling, instructors, registration, and fees for
300+ students and $12K to $20K monthly.
- Published daily and weekly email newsletters.
- Wrote feature articles and a monthly column for BCS Magazine,
and proofread and edited monthly BCS Calendar of Events
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| Education |
| 1991-1995 |
Middlebury College
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English major (Creative Writing focus),
Environmental Studies minor. Graduated cum laude. |
| 1994 |
Queen's University, Belfast
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Studied literature and writing, including Irish poetry, as part of Middlebury's study abroad program. |
| Skills |
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Software: Allaire HomeSite, Macromedia Fireworks and Dreamweaver,
Lotus Notes and Domino, Word Pro, Word, Excel, Web technologies (HTML, ASP, FTP, XML, CSS).
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